AI receptionist that books trial classes, confirms memberships, and prevents no-shows with automated reminders.
✓ No credit card required • ✓ 14-day free trial • ✓ Full platform access
Personal trainers interrupted during sessions by phone calls, breaking client focus and reducing session quality/upsell opportunities
Trial class no-shows (40%+ rate) reducing conversion to paid membership and wasting instructor capacity
Membership upgrade inquiries and cancellation retention calls going unanswered because staff are busy on the gym floor
Trial class booking
Membership tier selection
Fitness goal consultation
Cancellation prevention
Personal training session
Group class schedule
No-show reduction algorithm
Yes. OpenAria asks fitness level, goals (weight loss, muscle gain, flexibility), and preferred class times. Trial slots are reserved in Zen Planner automatically with instructor assignment. New members receive waiver links and class prep info via SMS.
OpenAria sends SMS confirmation at booking, reminder text 24 hours prior, and a courtesy call 2 hours before class with parking/parking info. Attendees confirm via text. Chronic no-show prospects get flagged for faster follow-up or referral to virtual trial options.
Completely. OpenAria screens upgrade inquiries (current plan, budget, goals) and retention calls (cancellation reasons, contract terms). High-value upgrades are routed to membership sales; retention callers get discount offers scripted in real-time to reduce churn.
Join Gyms & Fitness Studios already using OpenAria to answer calls, book appointments, and capture leads 24/7.